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Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages. We are impressed! Your company sets standards that we all should try to meet!

- Richard Bibby via email

Congratulations on your efficiency and customer relations. I have been very happy with your product and now I am impressed with the way you treat your customers as well (not that I wasn't impressed before).

- Mark Dutch, Australia

We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue. By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings). The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).

- Jason Chapman

Getting email tech support in 7 minutes is unique experience for me. You are the best!

- Dmitry Mikhilov via email

Many thanks for the latest upgrade to AdvGrid, particularly the CreatePicture/CreateFilePicture methods. AdvGrid was already the best grid component around and the latest enhancements put it way ahead of all the others. Congratulations also on the rest of the TMS suite

- Robin Beste, UK

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