GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
I work with Delphi since the first version, and searching for components is a hard work (I think you know). I've tested tons of components, even the "best-sellers", in my eyes, there are two things importants to look for a component: the "look" (for visual components of course), and the most important:
It need to be easy to understand, to programming, and to find information when it is needed (help/manual/demos)
In all of these points your job is really good! Congratulations for you and your team.
- Luiz Nelson S Gonçalves, Brasil via email
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
Thanks, you have the best support I have experienced!