GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
Thanks for a very nice and easy diagram editing environment Diagram studio is a quite straightforward way of designing things.
- John Karlaftis
I saw the components during your presentation at the Verona ITDEVCON 2010
I fell in love (I speak about components), congratulations!
Your products are always of excellent quality.
Thanks for the work you do.
- Carlo Narcisi/biosfera via email
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
3 minutes from submission of support question to supply of answer. Now how slow is that ? :) :) ;) I seriously just don't think you guys can get any better at this !!! ... I'm starting my weekend stunned !