Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
We have been using TMS components in our software development for almost 30 years. Throughout this time, we have consistently experienced friendly and high-quality service. Problems are not simply dismissed with the words "no error found," but rather, solutions are actively sought in collaboration with the customer. The components are well-designed and highly configurable to meet individual needs. We have also found TMS to be a reliable partner in custom development projects.
- Holger Hanschmann
I work with Delphi since the first version, and searching for components is a hard work (I think you know). I've tested tons of components, even the "best-sellers", in my eyes, there are two things importants to look for a component: the "look" (for visual components of course), and the most important:
It need to be easy to understand, to programming, and to find information when it is needed (help/manual/demos)
In all of these points your job is really good! Congratulations for you and your team.
- Luiz Nelson S Gonçalves, Brasil via email
"Personally I have been using your component products for Borland since at least 1998. Since then I've been in various positions to influence corporate development direction and TMS has always been on the "must have" list.
Seeing as how in the past 11 years I have only needed to contact support once and use the forums twice speaks volumes to the quality of the products that you produce."
- Erik Wolowitz via email
Bij veel softwareproducten kantelt het aanvankelijke enthousiasme spoedig naar cynisme. Na een jaar werken met TMS-producten gebruiken wij en onze eindgebruikers met toenemend plezier de TMS-componenten. Met name de StringGrid en HTML-georienteerde componenten blinken uit door creativiteit, stabiliteit en performance. De reactietijd op vragen en overleg is onovertroffen kort !
- C. de Goey, AG&P Software B.V., Nederland
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