GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
FixInsight brought us an immediate gain in code quality by highlighting possible problems that went undetected until now.
We included it in the static code analysis on our buildserver, so every commit by a developer is also checked with FixInsight. It is a tool that really helps you to make your codebase more solid and also improves readability by reminding developers to stick to conventions.
One should not forget to mention that Romans support is great.
- Lübbe Onken
Finally, a chart control that hits the sweet spot! As a product, AdvChart has the right approach. It's still very simple to use, the price is perfect, the code is included and easy to modify to taste and things that would be hard to add later or by the user are already taken into account like multiple panes.
- Orlando Diaz
Thanks so much for providing outstanding components and service with your TMS Smooth Controls Package for RAD Studio XE2. I had originally used the free versions with RAD Studio 2010 and XE, but the value, support, and excellence of your products made it a no-brainer for me to purchase the XE2 version.
It's a pleasure working with a company that develops great products and provides the kind of customer support that makes it easy for developers such as myself to incorporate your components into my RAD Studio products.
I shall continue to use, update, and purchase component packages from your company in the future.
- Reef Morse, Scientific Software Services via email
