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Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages. We are impressed! Your company sets standards that we all should try to meet!

- Richard Bibby via email

3 minutes from submission of support question to supply of answer. Now how slow is that ? :) :) ;) I seriously just don't think you guys can get any better at this !!! ... I'm starting my weekend stunned !

- Pete Barrett via email

We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue. By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings). The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).

- Jason Chapman

Thanks for an excellent product. I did have some issues Friday but these were expertly solved by Adrian Gallero over the weekend. I cannot recommend you products and service high enough. Thanks and kind regards

- Kevin Clegg

I am a registered user of several TMS software packages. For the longest time I have been using the TMS Grid to do everything that the TStringGrid never could think of doing. At work we ran into a problem that would require some features that would have taken me hours and hours to implement by myself on a TStringGrid (I am the only developer in my group) and we really had no time or anyone to pay for it. That was when I suggested the TAdvGrid. We immediately bought the whole component pack. That was back last December. Ever since then, we've used and reused the product over and over again in many different projects and have saved a great deal of money as well as time by it's use. My boss has been even more impressed by the fact that every update includes newer and better updates.

- Joseph Wilcock via email

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