The additional facilities the new version of the grid has given me has been a godsend, well worth the asking price and keep up the good work. Also, it's great to see and author responding to users questions so quickly. There's a few companies I've bought components from who should take a lesson from you in customer service.
- Kenvyn Davies, UK via email
I appreciate all the time and effort you guys put into maintaining and enhancing this great suite of components. Though I only really start again using Delphi after some years "off track" with a new project I am working on, using them really saves me lots of time as I can have a sexy looking interface with great usability without needing to "draw" this myself from standard components. Big win!
- Matthias Böge via TMS Forum
Man - your service is great ! Thanks for help and better-then-schumacher-response-speed !
- m.graefe, maXXimum gmbh, Germany
Congratulations on your efficiency and customer relations. I have been very happy with your product and now I am impressed with the way you treat your customers as well (not that I wasn't impressed before).
- Mark Dutch, Australia
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!