GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
I'm sure it is no secret to you that excellent support results in loyal customers. I'm quickly becoming a member of your fan club. Keep up the good work!
- Bill D. Pirkle, World Chess Network
After looking carefully at all the Competitor products in detail and having worked with one competitor product extensively we decided to move to FlexCel - this was no small decision but we have been rewarded with the most powerful and complete implementation. .Net managed code and a huge set of features. With FlexCel we really push the boundaries and have found it is really up to the task. Most importantly when we needed new business critical functionality the guys on support have really responded and given us and the product features when they were needed. I would strongly recommend FlexCel from both a technical and service response point of view.
- Richard White MBus C.E.O.
I think I've been spoiled by TMS. IMO TMS blows away everyone in terms of components offered for Delphi...
- Jeremy Fisher via TMS newsgroup
We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).
- Jason Chapman
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