Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
The email was a genuine query but it was also a test as to how quick you were to respond to user questions and you passed that with flying colours. I am very impressed with your company and the quality of the controls you have to offer.
- Warren Weber, Australia
Just wanted to say that I'm very impressed by your component and the associated documentation. Since starting my company I've used quite a few third-party vendors, and the intuitive usage and excellent documentation on your product is outstanding. Makes interacting with Excel files very easy. Now, if only it was as easy to interact with an instance of Excel...
- Mark Sinclair-McGarvie
Just to express my (so far) complete satisfaction with TMS Component Pack. I just purchased it, it arrived very fast, service was prompt and polite, emails were answered within minutes. The installation into BCB5 Pro worked great, and the components themselves seemed to work for a few quickie tests. Browsing the documentation further, there are some great components in this package.
- Martin Fensome in Borland newsgroups
I work with Delphi since the first version, and searching for components is a hard work (I think you know). I've tested tons of components, even the "best-sellers", in my eyes, there are two things importants to look for a component: the "look" (for visual components of course), and the most important:
It need to be easy to understand, to programming, and to find information when it is needed (help/manual/demos)
In all of these points your job is really good! Congratulations for you and your team.
- Luiz Nelson S Gonçalves, Brasil via email
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