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Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages. We are impressed! Your company sets standards that we all should try to meet!

- Richard Bibby via email

The additional facilities the new version of the grid has given me has been a godsend, well worth the asking price and keep up the good work. Also, it's great to see and author responding to users questions so quickly. There's a few companies I've bought components from who should take a lesson from you in customer service.

- Kenvyn Davies, UK via email

GREAT SUPPORT !!! The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.

- Thomas Reppel / Grid Data via email

I was very impressed with the speed of your grid as some of the files being loaded are > 30000 rows, the performance is still very good. Although I don't use many of the newer advanced features I have found it to be a very solid work horse.

- Huw Reddick, UK

3 minutes from submission of support question to supply of answer. Now how slow is that ? :) :) ;) I seriously just don't think you guys can get any better at this !!! ... I'm starting my weekend stunned !

- Pete Barrett via email

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